Privacy Policy
Effective Date: January 2024.
Agrinatura d.o.o. (hereinafter: "we", "us" or "Agrinatura") is committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, process and protect your personal data in accordance with the Law on Personal Data Protection of Bosnia and Herzegovina ("Official Gazette of BiH", No. 49/06, 76/11 and 89/11).
1. Data Controller
The controller of your personal data is:
- Name: Agrinatura d.o.o.
- Address: Sarajevo, Bosnia and Herzegovina
- Email: info@agrinatura.ba
- Phone: +387 33 123 456
2. What Data We Collect
We may collect the following categories of personal data:
a) Data you provide directly:
- First and last name
- Company name
- Email address
- Phone number
- Content of messages you send us via the contact form
b) Data collected automatically:
- IP address
- Browser type and version
- Operating system
- Date and time of visit
- Pages you visited on our website
3. Purpose of Data Processing
We process your personal data for the following purposes:
- Responding to your inquiries and requests
- Providing information about our products and services
- Establishing business cooperation
- Improving our website and user experience
- Fulfilling legal obligations
4. Legal Basis for Processing
We process your data based on:
- Your explicit consent (Article 5 of the BiH Personal Data Protection Law)
- Performance of a contract or pre-contractual actions at your request
- Legitimate interest of our company
- Fulfillment of legal obligations
5. Sharing Data with Third Parties
We do not sell, rent or share your personal data with third parties, except:
- When necessary to provide a service you have requested
- When we are legally obligated to do so
- With our trusted partners who process data on our behalf, with a contractual obligation of confidentiality
6. Data Transfer
Your data is stored and processed in Bosnia and Herzegovina. In case of data transfer outside BiH, we will ensure adequate protection in accordance with applicable regulations.
7. Data Security
We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction or modification, including:
- SSL encryption
- Access control
- Regular security checks
8. Data Retention Period
We retain your personal data for as long as necessary to fulfill the purpose for which it was collected, or until you withdraw your consent, unless the law requires a longer retention period.
9. Your Rights
In accordance with the BiH Personal Data Protection Law, you have the right to:
Access
Request information on whether we process your data and access to that data
Rectification
Request correction of inaccurate or incomplete data
Erasure
Request deletion of your data when no longer needed
Restriction
Request restriction of processing in certain situations
Objection
Object to data processing
Withdraw Consent
Withdraw previously given consent at any time
To exercise these rights, contact us at: info@agrinatura.ba
10. Cookies
Our website uses cookies to improve user experience. Cookies are small text files that are stored on your device. By using our website, you consent to the use of cookies. You can manage cookie settings through your browser.
11. Right to Complain
If you believe that the processing of your personal data is contrary to the BiH Personal Data Protection Law, you have the right to file a complaint with the Personal Data Protection Agency in Bosnia and Herzegovina:
Address: Dubrovačka 6, 71000 Sarajevo
Web: www.azlp.ba
12. Changes to Privacy Policy
We reserve the right to change this Privacy Policy. All changes will be published on this page with the date of the last update indicated.
13. Contact
For all questions related to this Privacy Policy, contact us: